Payment & Cancellation Policy

Book-It-Yourself Trips

• A $299 planning fee, paid once: per person on a window we join, per group of up to 5 on your own dates.
• The fee is non-refundable. The work on your plan starts the day you pay.
• Everything else (flights, beds, transport, lift days) you book and pay for yourself, directly with each provider, at their price. Those bookings sit between you and them, on their own terms and their own cancellation rules.

Pop-Up Lodges

• One total price per bed, paid to Bluebird. It covers the house, the food, the staff and the transfers.
• Deposit: 50% to reserve, non-refundable.
• Balance due 30 days before the trip.

If you cancel a Pop-Up Lodge

• 30 days or more before the trip: 50% of the final payment refundable
• 14 to 29 days: 25% of the final payment refundable
• Under 14 days: no refund

Custom Trips

• A planning fee, quoted for your trip rather than fixed. It covers the plan, the bookings, one revision and a pre-trip call.
• The fee is non-refundable once the plan goes out.
• You pay the hotels, guides and operators for the trip itself. Each of them has its own payment schedule and cancellation terms, and we set those out before you commit to anything.

On every trip

• Payment methods: bank transfer (USD), credit card, or cash.
• Travel insurance is required, and it is yours to arrange.
• Flights are always booked and paid for by you.